How Our Pricing
Model Works
TeckTank operates on a membership-based access model combined with transparent, hourly technical support.
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A small membership fee provides access to our support platform, ticketing system, and technician network. Once a request is submitted, the appropriate technician level is assigned based on the complexity of the issue.
Support is billed hourly at the rate associated with the technician level required. All rates are clearly communicated before work begins — no surprises.
Support Tiers by Expertise
Hourly rates based on the level of support required
Essential Support
$95 / hr
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Basic residential and individual support including device setup, troubleshooting, software assistance, and guided training.
Business Support
$115 / hr
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​Support for small business environments including workstations, networks, Microsoft 365, security, and shared systems.
Advanced Infrastructure
$115 / hr
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Advanced support for servers, firewalls, virtualization, and cloud-based environments requiring deeper technical expertise.
Specialized & Enterprise
$135 / hr
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​Highly specialized expertise for enterprise architecture, advanced cloud platforms, security systems, and complex technical environments.
The appropriate support tier is assigned based on the issue submitted. Rates are confirmed prior to work beginning.
Choose your pricing plan
Starter Plan
9.95$Every monthTecktank Starter Plan: budget-friendly tech support, perfect for seniors & beginners. Quick help via portal or ticket—your expert is just a call away.Â- Unlimited access to TeckTank’s ticket system
- Affordable monthly coverage for basic tech help
- Perfect for individuals or seniors
Flex Plan
200$ÂBuy tech time blocks upfront with no expiration. Use as needed, perfect for busy households or small teams. Pre-book your tech support, ready when you are!ÂPro Plan
600$ÂThe Pro Plan, designed for small businesses and professionals, includes priority support, cybersecurity checks, and staff augmentation. Contact us for a customized package!Â